Status updates | Prime Intellect, Inc. Incidents and maintenance reported on status page for Prime Intellect, Inc. https://status.primeintellect.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/5f01b14443bbd5b7896410ad8c935f9f.png Status updates | Prime Intellect, Inc. https://status.primeintellect.ai/ en Sandbox Creations Fully Blocked https://status.primeintellect.ai/incident/1099759 Fri, 23 Oct 2026 01:41:48 -0000 https://status.primeintellect.ai/incident/1099759#7c9b28f481c5871c987ab09066f76446856b6968de9d42349de5a9385c826e7a Incident Sandbox Creates are back Sandbox Creations Fully Blocked https://status.primeintellect.ai/incident/1099759 Fri, 23 Oct 2026 01:27:27 -0000 https://status.primeintellect.ai/incident/1099759#d534e1566255ccb9a82bfc6fe4f598237d7851b7624b6cc8a1d91804ed2f9779 Incident Sandbox creations are not going through. We are working on addressing this asap. Slower Sandbox Creates https://status.primeintellect.ai/incident/1099178 Thu, 22 Oct 2026 16:52:31 -0000 https://status.primeintellect.ai/incident/1099178#efa2f1c34d46e36df3bc831cff89e6c879d122a19fd2e1678f7e20f35a3fd034 Incident Create times back to normal operational speed. Slower Sandbox Creates https://status.primeintellect.ai/incident/1099178 Thu, 22 Oct 2026 16:21:07 -0000 https://status.primeintellect.ai/incident/1099178#dd5886827275a87b9a2f1b13c2a2c2ddb2ba72cecb2af1859b72ce0a2feee987 Incident Sandbox creations are experiencing a slowdown. Image building maintenance window active https://status.primeintellect.ai/incident/1071614 Tue, 22 Sep 2026 23:51:00 -0000 https://status.primeintellect.ai/incident/1071614#1fa254388244cac942d07ae8fbb361408b96b741ff19d8acff1c6476ae304897 Incident Image builds are currently paused for system maintenance Frontend is Unresponsive https://status.primeintellect.ai/incident/1071484 Tue, 22 Sep 2026 18:28:00 -0000 https://status.primeintellect.ai/incident/1071484#e119ef0ad89ac04067555ac82e5608075b6227c7e1ae4db71af5fd12d796834f Incident Frontend is posting 500 New Sandbox Creation Degraded https://status.primeintellect.ai/incident/1071254 Tue, 22 Sep 2026 13:04:00 -0000 https://status.primeintellect.ai/incident/1071254#4f30322f0a424df91ac0f27f89f5b17dbc977baf137a2139055d9f539cf506f1 Incident New sandboxes are failing to provision Sandboxes are Inaccessible https://status.primeintellect.ai/incident/1068597 Sat, 19 Sep 2026 01:11:00 -0000 https://status.primeintellect.ai/incident/1068597#4ae588d5c311346e9f6a451f8415aa97084bc4931b0771c15415888e39389d0d Incident Sandboxes are experiencing a retry storm, overwhelming the system. Sandbox Service Degraded https://status.primeintellect.ai/incident/1068030 Fri, 18 Sep 2026 09:38:00 -0000 https://status.primeintellect.ai/incident/1068030#4a45724782bd6fb2e70a17b509ae47115b60b6d92e45053829d02b9d87a0f0cc Incident Sandbox service is fully healthy again. Sandbox Service Degraded https://status.primeintellect.ai/incident/1068030 Fri, 18 Sep 2026 08:58:00 -0000 https://status.primeintellect.ai/incident/1068030#4a1352361b1f2c26d0b9c4fd28ec60201efb198d3b5c0b9eadbcf5b1358db0f5 Incident We are checking a service degradation on our sandbox service Maintenance: Sandbox Deployment Maintenance https://status.primeintellect.ai/maintenance/1063491 Mon, 14 Sep 2026 22:41:30 -0000 https://status.primeintellect.ai/incident/1063491#112e7560a5e61b17541cc644e8c237eb2b8e2954c74b77a90d25b6d98646cdac Maintenance The deployment flow of sandboxes is getting altered, resulting in a minor maintenance period. Hosted Training - Temporary unavailable https://status.primeintellect.ai/incident/1005180 Sat, 08 Aug 2026 03:52:00 -0000 https://status.primeintellect.ai/incident/1005180#3756bb6766fbc285a4d0ab6b0620ecc1f1f76b38e27b3600718a7352778feac7 Incident Data center network has been restored. Affected Hosted Training Models are now available. Hosted Training - Temporary unavailable https://status.primeintellect.ai/incident/1005180 Sat, 08 Aug 2026 03:19:00 -0000 https://status.primeintellect.ai/incident/1005180#b8c9dad3117a7bea00d29e16cf9ddb57b27a4853e7a1158ff3ef394e334a18cd Incident We're experiencing a data center issue that is causing some Hosted Training Models to be unavailable. Hosted Training - Temporary unavailable https://status.primeintellect.ai/incident/907569 Thu, 06 Aug 2026 20:24:00 -0000 https://status.primeintellect.ai/incident/907569#f8ada676653238e3d04703f07c6bf5171acadfc72986b9ea312e2c3183ec0199 Incident Data center power has been restored. Affected Hosted Training Models are now available. Hosted Training - Temporary unavailable https://status.primeintellect.ai/incident/907569 Thu, 06 Aug 2026 16:41:00 -0000 https://status.primeintellect.ai/incident/907569#cf6ba1bf28a21a88b591c37d7b2d723dbdf8adbcb10a447ec0ef7b58e9523919 Incident We're experiencing a data center power outage that is causing some Hosted Training Models to be unavailable. Maintenance: Software upgrade for Hosted Training Models https://status.primeintellect.ai/maintenance/987402 Thu, 30 Jul 2026 18:00:00 -0000 https://status.primeintellect.ai/incident/987402#f3ef02711a78beeba93b6621aee03afce2aaaa86e69308fbe7db5013f3bf9476 Maintenance We are currently upgrading the software of the inference and trainers of the hosted training models. Models might temporarily be hidden from the models list. Existing runs are not affected. Sandbox Service Degraded https://status.primeintellect.ai/incident/926221 Wed, 17 Jun 2026 02:58:00 -0000 https://status.primeintellect.ai/incident/926221#94484e4a6eae01c8c1f932e50f4fdd0cc117c5a8bd48365dafb4d54051b5674c Incident The incident is resolved Sandbox Service Degraded https://status.primeintellect.ai/incident/926221 Wed, 17 Jun 2026 02:24:00 -0000 https://status.primeintellect.ai/incident/926221#ec50764a0ddf13af2d8d0a3143cbc43bdcfcbd07b96e2df79347f959a50dcb37 Incident We are observing an issue on our sandbox service. Investigating - API degradation https://status.primeintellect.ai/incident/925766 Tue, 16 Jun 2026 19:20:00 -0000 https://status.primeintellect.ai/incident/925766#3a3cd7fe6c5d5d8fa8480df5ac06bd0f69796ba994fa2f7f2adcb5a754a468df Incident The issue has been resolved. We are actively monitoring the service. Investigating - API degradation https://status.primeintellect.ai/incident/925766 Tue, 16 Jun 2026 17:37:00 -0000 https://status.primeintellect.ai/incident/925766#05aba408071acfda0fa2f65bbe7e3ca7689ab3acd6ad8b9f64197c19bdba0d90 Incident Core services have stabilised. We are still seeing a degradation on sandboxes and are working on a fix. Investigating - API degradation https://status.primeintellect.ai/incident/925766 Tue, 16 Jun 2026 16:48:00 -0000 https://status.primeintellect.ai/incident/925766#fe6eba50fdbd2e79db16a2c18ea757fd9ad7edd539c2161a10cbe3ac85b07654 Incident Parts of the Prime Intellect platform (sandbox endpoints and related APIs) experienced elevated error rates. Maintenance: Scheduled maintenance - Hosted Training & Inference Infrastructure https://status.primeintellect.ai/maintenance/919186 Tue, 09 Jun 2026 20:36:55 -0000 https://status.primeintellect.ai/incident/919186#6dbe8950cfb80965d033b532c118c76caee921de97e6b9396a9c86009537f35b Maintenance We will be performing scheduled maintenance during this window to ensure continued reliability of our infrastructure. The following models may be temporarily impacted: Hosted Training: - laguna-xs-2 - qwen3.5-4b - qwen3.5-9b - qwen3.5-35b - qwen3.6-35b Inference: - gpt-oss-20b, gpt-oss-120b - llama-1b, llama-3b - nemotron-3-nano-30b, nemotron-3-super-120b - qwen3.5-0.8b, qwen3.5-2b, qwen3.5-4b, qwen3.5-9b, qwen3.5-35b, qwen3.5-122b Service will resume automatically once maintenance completes. Thanks for your patience. Maintenance: We are updating the hosted training models https://status.primeintellect.ai/maintenance/911336 Tue, 02 Jun 2026 19:00:28 -0000 https://status.primeintellect.ai/incident/911336#da987518dc84dc153995980ef2f214937570fecadaf757c1e22bde76fcd13cb5 Maintenance We are currently upgrading the software of the inference and trainers of the hosted training models. Models might temporarily be hidden from the models list. Existing runs are not affected. Sandbox Service - Elevated Latency and Errors https://status.primeintellect.ai/incident/905856 Tue, 26 May 2026 23:34:00 -0000 https://status.primeintellect.ai/incident/905856#b5de4fd933e86a0697e55aa166036c4c759d57d3d2f40d8c4b68c6622770fc23 Incident The elevated latency and intermittent errors affecting the Sandbox APIs have been fully resolved. The root cause was a routing change in a recently deployed sandbox backend service, which caused scheduled background jobs to retry beyond intended bounds and place pressure on shared resources. Sandbox Service - Elevated Latency and Errors https://status.primeintellect.ai/incident/905856 Tue, 26 May 2026 21:55:00 -0000 https://status.primeintellect.ai/incident/905856#d660a723b25c3ffaa34117852dffdb81243dca21f8ccd1f062c46a0cb0efff39 Incident The fix has been deployed to production and Sandbox APIs are operating normally. Latency and error rates are back within expected ranges. We're monitoring closely before marking this resolved. Sandbox Service - Elevated Latency and Errors https://status.primeintellect.ai/incident/905856 Tue, 26 May 2026 20:19:00 -0000 https://status.primeintellect.ai/incident/905856#32db0c4b2b100dafbf161b6661050adb6ddeb140354883b47a6df40c30dcb1e6 Incident The team has a fix for the service issue which is currently being tested on the Prime staging environments. Sandbox Service - Elevated Latency and Errors https://status.primeintellect.ai/incident/905856 Tue, 26 May 2026 17:45:00 -0000 https://status.primeintellect.ai/incident/905856#b2716337df06b4bed5f88dfe18753e192f6430df8ce6638332a8fcc4da7498e2 Incident We are currently investigating elevated latency and intermittent errors affecting the Sandbox provisioning and CRUD APIs.